All persons purchasing and accepting shipments of wine must be at least 21 years of age or older, provide identification and sign for their deliveries at the time of receipt.

Shipping Your Order:

Our common carriers are UPS and DHL.

Sand&Berg does not charge it’s clients for shipping materials!
Estimated shipping times are up to the shipping service.
To view your estimated shipping times please check on the shipment service website the duration from us at Noceto Sotano 1 Monesiglio, 12077 Cuneo Italy to your destination.
https://www.ups.com/it/en/
https://www.dhl.com/it-it/home.html

Shipping Wine During Extreme temperatures:

We do not recommend shipping wine during extreme temperatures or extreme weather. Sand&Berg cannot be held responsible for wines that become damaged from exposure to extreme temperatures or weather while in transit. Please be mindful of the weather before scheduling your shipments. Extreme temperatures can damage wine and affect its integrity and drinkability. Extreme temperatures can also cause cork movement and seepage. We always suggest that customers choose the fastest shipping method that fits their budget to minimize the possibility of damage while in transit.

Shipping Insurance:

Sand&Berg can offer shipping insurance to  acertain fee

In The Event of a Damaged Shipment that is Insured.

If you receive wine that has been broken during shipping, do not contact your carrier, they will not issue refunds, please contact Sand&Berg directly within 24 hours of receiving the parcel.

International Shipping:

Please contact us directly to discuss international shipping. Some Countries prohibit international shipments of alcohol. It is possible that foreign governments may require taxes and tariffs in order to release the shipment from customs. The customer is responsible for any fees associated with shipping, tariffs and taxes and any required paperwork or licenses necessary for clearance. Sand&Berg will not refund customers for seizures by customs or any costs associated with duties or taxes. Please contact your local government for details prior to ordering.

Please contact us prior to placing an order if you have any questions regarding our shipping policies.